{"resultsPerPage":1,"startIndex":0,"totalResults":1,"format":"NVD_CVE","version":"2.0","timestamp":"2026-04-22T06:05:57.620","vulnerabilities":[{"cve":{"id":"CVE-2024-6540","sourceIdentifier":"security@otrs.com","published":"2024-07-15T08:15:02.743","lastModified":"2024-11-21T09:49:50.857","vulnStatus":"Modified","cveTags":[],"descriptions":[{"lang":"en","value":"Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n"},{"lang":"es","value":"Un filtrado inadecuado de los campos al utilizar la función de exportación en la descripción general de tickets de la interfaz externa en OTRS podría permitir a un usuario autorizado descargar una lista de tickets que contiene información sobre tickets de otros clientes. El problema solo ocurre si el administrador ha desactivado TicketSearchLegacyEngine. Este problema afecta a OTRS: 8.0.X, 2023.X, desde 2024.X hasta 2024.4.x"}],"metrics":{"cvssMetricV31":[{"source":"security@otrs.com","type":"Secondary","cvssData":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N","baseScore":5.7,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"LOW","userInteraction":"REQUIRED","scope":"UNCHANGED","confidentialityImpact":"HIGH","integrityImpact":"NONE","availabilityImpact":"NONE"},"exploitabilityScore":2.1,"impactScore":3.6},{"source":"nvd@nist.gov","type":"Primary","cvssData":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N","baseScore":5.3,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"HIGH","privilegesRequired":"LOW","userInteraction":"NONE","scope":"UNCHANGED","confidentialityImpact":"HIGH","integrityImpact":"NONE","availabilityImpact":"NONE"},"exploitabilityScore":1.6,"impactScore":3.6}]},"weaknesses":[{"source":"security@otrs.com","type":"Secondary","description":[{"lang":"en","value":"CWE-790"}]},{"source":"nvd@nist.gov","type":"Primary","description":[{"lang":"en","value":"NVD-CWE-noinfo"}]}],"configurations":[{"nodes":[{"operator":"OR","negate":false,"cpeMatch":[{"vulnerable":true,"criteria":"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*","versionStartIncluding":"8.0.0","versionEndExcluding":"2024.5.2","matchCriteriaId":"9E122DB1-85DB-4430-A8C2-1B599364FD1F"}]}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-07/","source":"security@otrs.com","tags":["Vendor Advisory"]},{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-07/","source":"af854a3a-2127-422b-91ae-364da2661108","tags":["Vendor Advisory"]}]}}]}